Welcome to Dirndldamensale! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how we handle order processing, delivery timelines, shipping fees, and more.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
2. Shipping Methods and Delivery Time
We offer standard international shipping to most countries. Estimated delivery times vary depending on your location:
- United States / Canada / Europe: 7–15 business days
- Australia / New Zealand: 10–18 business days
- Asia / Other Regions: 10–20 business days
Please note that these are estimated delivery times. Actual delivery may vary due to customs delays, carrier issues, or local public holidays.
3. Shipping Fees
Shipping costs are calculated at checkout based on your order value and shipping destination. We may offer free shipping promotions from time to time.
4. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please allow 48–72 hours for the tracking information to become available.
5. Customs, Duties, and Taxes
Dirndldamensale is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, and customs duties) are the responsibility of the customer.
6. Lost or Delayed Shipments
If your order appears to be delayed or lost, please contact us at [email protected]. We will assist you in tracking your package and, if applicable, filing a claim with the shipping carrier.
7. Incorrect Shipping Information
Please ensure all shipping information is correct at the time of purchase. Dirndldamensale is not responsible for orders shipped to incorrect addresses provided by the customer.
8. Delivery Issues
If a package is returned to us due to an incorrect address, unclaimed package, or failed delivery attempt, we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Contact Us
If you have any questions about your order or our shipping policy, please don’t hesitate to contact us at:
📧 Email: [email protected]